Accessibility

Accessibility
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Accessibility

Accessability Statement

Grand Hotel Seeschlösschen is committed to ensuring digital accessibility for people with disabilities. We continuously work to improve usability for everyone and apply the relevant standards (WCAG 2.2, BITV, and EN 301 549). This digital accessibility statement applies to the website of Grand Hotel Seeschlösschen published at https://www.seeschloesschen.de.
Service provider details
Grand Hotel Seeschlösschen GmbH & Co. KG
Strandallee 141
23669 Timmendorfer Strand, Germany
Compliance status
The website is not fully compliant with the technical requirements of the Web Content Accessibility Guidelines (WCAG) 2.2 and the German Barrierefreie-Informationstechnik-Verordnung (BITV 2.0).
Non-accessible content
The following content is not fully accessible and therefore does not fully comply with the EN 301 549 standard:
  • Third-party content: The online booking system (OnePageBooking) provided by HotelNetSolutions
    • The contrast ratio between background and text is insufficient in some areas.
    • The order of heading elements does not always follow a hierarchical sequence.
We have only limited influence over these contents since they are provided by an external service provider.
Creation of this statement
This statement was created on 25/11/2025.
Through regular reviews and adjustments, we ensure that our digital services comply with legal requirements and are continuously improved to guarantee high accessibility and security for all users. We are continuously working to reduce any remaining barriers.
Feedback and contact information
If you encounter barriers on our website or have suggestions for improving accessibility, we welcome your feedback. We will make every effort to deal with your enquiry promptly. Please contact us at:
Grand Hotel Seeschlösschen GmbH & Co. KG
Strandallee 141
23669 Timmendorfer Strand
Germany
Email: info@seeschloesschen.de
Arbitration body
Market Surveillance Authority of the Federal States for the Accessibility of Products and Services
Carl-Miller-Str. 6, 39112 Magdeburg
Germany
Telephone: +49 391 567 6970
Email: kontakt@mlbf-barrierefrei.de
Note pursuant to § 36 VSBG: We do not take part in a dispute resolution procedure before a consumer arbitration board and are not obliged to do so.