We are delighted by your interest in our company. Data protection is particularly important to the management of Grand Hotel Seeschlösschen GmbH & Co. KG. As a rule, the web pages of Grand Hotel Seeschlösschen GmbH & Co. KG can be used without providing personal data. However, it may be necessary to process personal data where a data subject wishes to use particular services offered by our company on this website. We will always obtain consent from the data subject where it is necessary to process personal data and there are no legal grounds that otherwise permit the processing of personal data.The processing of personal data, for instance the name, address, email address or telephone number of a data subject, always takes place in accordance with the General Data Protection Regulation and in compliance with the specific data protection rules to which Grand Hotel Seeschlösschen GmbH & Co. KG is subject in the relevant country. By publishing this Privacy Statement, our company is seeking to inform the general public about the type, scope and purpose of the personal data we collect, use and process. Moreover, this Privacy Statement instructs data subjects on their rights.As controller, the Hotel Seeschlösschen GmbH & Co. KG has implemented numerous technical and organisational measures in order to provide the greatest possible protection for personal data processed via this website. Nevertheless, transmission of data on the Internet may be subject to security vulnerabilities, so that absolute protection cannot be guaranteed. For this reason, it is at the discretion of each data subject to choose alternative methods of transmitting personal data to us, for example by telephone.
1. Definition of terms
The terminology used in the Hotel Seeschlösschen GmbH & Co. KG Privacy Statement is as defined in the General Data Protection Regulation (GDPR). We want our Privacy Statement to be easy to read and understandable for interested persons, customers and business partners. To make sure that it is, we will begin by explaining a few of the terms we will use.Among others, we use the following terms in this Privacy Statement:
“Personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
A “data subject” is every identified or identifiable natural person’s personal data is processed by the controller.
“Processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
“Restriction of processing” describes the marking of stored personal data for the purpose of restricting its processing in future.
“Profiling” means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
“Pseudonymisation” means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.
“Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
“Processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
“Recipient” means a natural or legal person, public authority, agency or another body to which the personal data is disclosed, whether a third party or not. However, public authorities, which may receive personal data in the framework of a particular enquiry in accordance with Union or Member State law, shall not be regarded as recipients.
A “third party” means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
“Consent” of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
2. Name and address of the controller
The controller pursuant to the General Data Protection Regulation, other data protection laws applicable in the European Union and other rules governing data protection is:
Grand Hotel Seeschlösschen GmbH & Co. KG
23669 Timmendorfer Strand
Tel.: +49 (0)45036011
Data protection officer Grand Hotel Seeschlösschen GmbH & Co. KG:
c/o adasis GmbH
Am Kaiserkai 69
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Technically necessary cookies
Use of Consentmanager
We use the consent management tool Consentmanager by Consentmanager AB (Håltegelvägen 1b, 72348 Västerås, Sweden; "Consentmanager") on our website. The tool enables you to give consent to data processing via the website, in particular the setting of cookies, as well as to exercise your right of revocation for consent already given. The purpose of data processing is to obtain and document the necessary consent for data processing and thus to comply with legal obligations. Cookies may be used for this purpose. The following information, among others, may be collected and transmitted to Consentmanager: Date and time of the page view, information on the browser you are using and the device you are using, anonymised IP address, opt-in and opt-out data. This data is not passed on to other third parties. Data processing is carried out to fulfil a legal obligation on the basis of Art. 6 para. 1 lit. c DSGVO. You can find more information on data protection at Consentmanager at: https://www.consentmanager.net/privacy.php.
4. Collection of general data and information
The website of Grand Hotel Seeschlösschen GmbH & Co. KG collects certain data and information each time the website is accessed by a data subject or an automated system. This general data and information are stored in the log files of the server. The following data and information may be collected in this context: (1) the browser type and version; (2) the operating system used by the accessing computer; (3) the referrer website; (4) the subpages visited by the accessing system on our website; (5) the date and time of access to our website; (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system; and (8) other similar data and information that are used to avert danger in the case of attacks on our information technology systems.Grand Hotel Seeschlösschen GmbH & Co. KG does not draw any conclusions concerning the data subject in the use of this general data and information. This information is required instead (1) to provide the content of our website in a correct form; (2) to optimise the content of our website and its advertising; (3) to ensure the permanent functions of our information technology systems and the technology used for our website; and (4) to provide criminal investigation authorities with the necessary information for prosecution purposes in the event of a cyber-attack. This anonymous data and information are therefore used by Grand Hotel Seeschlösschen GmbH & Co. KG firstly for statistical purposes and secondly to increase the data protection and data security in our company, and ultimately to provide optimum protection of the personal data processed by us. The anonymous data in the server log files is stored separately from all other personal data provided by the data subject.
5. Registration on our website
The data subject has the option to provide personal data for registration on the website of the controller. The input screens used for registration state the personal data that will be transmitted to the controller. The personal data entered by the data subject will be used by the controller exclusively for internal processes and is collected and stored for the controller’s own purposes. The controller is entitled to transfer the personal data to one or several processors, for instance a parcel service provider, who will also use the personal data exclusively for internal purposes that are equivalent to those of the controller.Moreover, the IP address assigned to the data subject by the Internet service provider (ISP), as well as the date and time of registration, will be stored during registration on the controller’s website. The purpose of collecting this data is to prevent abuse of our services; where necessary, this data can be used to investigate unlawful activities. Storage of this data is therefore necessary as a safeguard for the controller. This data will not be transmitted to third parties as a rule, except for the satisfaction of legal obligations or for transfer to criminal investigation authorities.Registration by the data subject with voluntary provision of personal data is used by the controller to offer the data subject content or services that by their nature can only be provided to registered users. It is at the equitable discretion of registered users to change the personal data provided during registration or to have the personal data erased from the controller’s database at any time.The controller will inform each data subject at any time on request of the data subject about personal data it has stored concerning him or her. Moreover, the controller will rectify or erase personal data on the wishes or instructions of the data subject, except where doing so would infringe statutory storage obligations. Data subjects may contact any of the controller’s employees with questions and instructions in this regard.
6. Contact option via the Internet
In compliance with statutory rules, the Grand Hotel Seeschlösschen GmbH & Co. KG website contains information that allows data subjects to make fast and direct contact with our company by electronic means; this also includes a general address to send electronic messages (email address). Where a data subject makes contact with the controller by email or using a contact form, the personal data collected directly from the data subject will be stored automatically. Personal data of this kind that is transmitted by the data subject to the controller on a voluntary basis will be used to process the enquiry or to make contact with the data subject. This personal data will not be passed on to third parties.
7. Routine erasure and blocking of personal data
The controller processes and stores personal data of the data subject only for the period that is necessary to fulfil the purpose of its storage, or where it is permitted by the European legislator and regulator or in laws and rules by another legislative body to which the controller is subject.Where the purpose of storage no longer applies, or a storage period defined by the European legislator and regulator or another legislative body comes to an end, the personal data will be routinely blocked or erased in compliance with the statutory requirements.
8. Rights of the data subject
a) Right to confirmation
Each data subject affected by the processing of personal data has the right afforded by the European legislator and regulator to obtain from the controller confirmation as to whether or not personal data concerning him or her is processed. Where a data subject wishes to make use of this right to confirmation, the data subject can contact an employee of the controller at any time.
b) Right to information
Each data subject affected by the processing of personal data has the right afforded by the European legislator and regulator to obtain from the controller at any time information about the personal data stored about him or her and to receive a copy of this information at no cost. Furthermore, the European legislator and regulator have granted the data subject the right to obtain notification about the following information:
the purposes of processing
the categories of personal data that are processed
the recipients or categories of recipients to whom the personal data has been or will be disclosed, especially recipients in third countries or at international organisations
if possible, the planned period of storage of personal data, or where this is not possible, the criteria applied to define this period
the existence of a right to rectification or erasure of personal data concerning him or her, the restriction of processing by the controller and the right to object to this processing by the controller
the existence of a right to lodge a complaint with a supervisory authority
where the personal data was not collected from the data subject: all available information on the origins of the data
the existence of automated decision-making, including profiling as referred to in Article 22 paragraphs 2 and 4 GDPR and – at least in these cases – meaningful information about the logic involved, as well the significance of the envisaged consequences of such processing for the data subject
Furthermore, the data subject has the right to notification if the controller has transferred personal data to a third country or an international organisation. Where this is the case, the data subject has the right to obtain information on the appropriate or suitable safeguards that were taken in connection with the transfer of data.Where a data subject wishes to exercise this right to information, he or she can contact an employee of the controller at any time.
c) Right to rectification
Each data subject affected by the processing of personal data has the right afforded by the European legislator and regulator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Furthermore, taking into account the purposes of the processing, the data subject has the right to have incomplete personal data completed, including by means of providing a supplementary statement.Where a data subject wishes to exercise this right to rectification, he or she can contact an employee of the controller at any time.
d) Right to erasure (right to be forgotten)
Each data subject affected by the processing of personal data has the right afforded by the European legislator and regulator to obtain from the controller without undue delay the erasure of personal data concerning him or her, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies and processing is not necessary:
The personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed.
The data subject withdraws consent on which the processing is based according to point (a) of Article 6 paragraph 1, or point (a) of Article 9 paragraph 2 GDPR, and where there is no other legal ground for the processing.
The data subject objects to the processing pursuant to Article 21 paragraph 1 GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21 paragraph 2.
The personal data was unlawfully processed.
The personal data has to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
The personal data was collected in relation to the offer of information society services referred to in Article 8 paragraph 1 GDPR.
Where one of the aforementioned reasons applies and the data subject wishes to obtain erasure of personal data stored by Grand Hotel Seeschlösschen GmbH & Co. KG, he or she can contact an employee of the controller at any time. The employee of Grand Hotel Seeschlösschen GmbH & Co. KG will ensure that the request for erasure is fulfilled without undue delay.Where Grand Hotel Seeschlösschen GmbH & Co. KG has made the personal data public and is obliged pursuant to Article 17 paragraph 1 GDPR to erase the personal data, Grand Hotel Seeschlösschen GmbH & Co. KG, taking account of available technology and the cost of implementation, will take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, the personal data, provided processing is not necessary. The employee at Grand Hotel Seeschlösschen GmbH & Co. KG will make the necessary arrangements in the individual case.
e) Right to restriction of processing
Each data subject affected by the processing of personal data has the right afforded by the European legislator and regulator to obtain from the controller the restriction of processing where one of the following conditions applies:
The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
The processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of its use instead.
The controller no longer needs the personal data for the purposes of the processing, but it is required by the data subject for the establishment, exercise or defence of legal claims.
The data subject has objected to processing pursuant to Article 21 paragraph 1 GDPR pending the verification of whether the legitimate grounds of the controller override those of the data subject.
Where one of the aforementioned reasons applies and the data subject wishes to obtain restriction of processing of personal data stored by Grand Hotel Seeschlösschen GmbH & Co. KG, he or she can contact an employee of the controller at any time. The employee of Grand Hotel Seeschlösschen GmbH & Co. KG will arrange restriction of processing.
f) Right to data portability
Each data subject affected by the processing of personal data has the right afforded by the European legislator and regulator to obtain from the controller the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format. Furthermore, the data subject has the right to transmit this data to another controller without hindrance by the controller to which the personal data has been provided, where the processing is based on consent pursuant to point (a) of Article 6 paragraph 1 or point (a) of Article 9 paragraph 2 GDPR or on a contract pursuant to point (b) of Article 6 paragraph 1 GDPR and processing is carried out by automated means, provided processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.Furthermore, in exercising his or her right to data portability pursuant to Art. 20 paragraph 1 GDPR, the data subject has the right to have the personal data transmitted directly from one controller to another where technically feasible, and provided this does not adversely affect the rights and freedoms of other persons.Where the data subject wishes to exercise the right to data portability, he or she can contact an employee of Grand Hotel Seeschlösschen GmbH & Co. KG at any time.
g) Right to objection
Each data subject affected by the processing of personal data has the right afforded by the European legislator and regulator to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6 paragraph 1 GDPR. This extends also to profiling based on these provisions.Where an objection is raised, Grand Hotel Seeschlösschen GmbH & Co. KG will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.Where Grand Hotel Seeschlösschen GmbH & Co. KG processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing, which includes profiling, to the extent that it is related to such direct marketing. Where the data subject sends an objection to data processing for the purposes of direct marketing to Grand Hotel Seeschlösschen GmbH & Co. KG, Grand Hotel Seeschlösschen GmbH & Co. KG will no longer process the personal data for these purposes.Moreover, where personal data is processed for scientific or historical research purposes or for statistical purposes by Grand Hotel Seeschlösschen GmbH & Co. KG in accordance with Art. 89 paragraph 1 GDPR, the data subject shall have the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her, unless processing is necessary for the performance of a task carried out for reasons of public interest.Where the data subject wishes to exercise the right to objection, he or she can contact any employee of Grand Hotel Seeschlösschen GmbH & Co. KG or another employee at any time. Furthermore, in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, the data subject may exercise his or her right to object by automated means using technical specifications.
h) Automated individual decision-making, including profiling
Each data subject affected by the processing of personal data has the right afforded by the European legislator and regulator to not be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, except where the decision (1) is necessary for entering into, or performance of, a contract between the data subject and the controller, or (2) is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is based on the data subject’s explicit consent.Where the decision is necessary (1) for entering into, or performance of, a contract between the data subject and the controller, or (2) is based on the data subject’s explicit consent, Grand Hotel Seeschlösschen GmbH & Co. KG will implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.Where the data subject wishes to exercise rights in regard to automated decision-making, he or she may contact an employee of the controller at any time.
i) Right to withdrawal of consent in regard to data processing
Each data subject affected by the processing of personal data has the right afforded by the European legislator and regulator to withdraw consent for the processing of personal data at any time.
Where the data subject wishes to exercise rights for the withdrawal of consent, he or she may contact an employee of the controller at any time.
j) Right of appeal to the competent supervisory authority
In the event of violations of data protection law, the person concerned has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection commissioner of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
9. Data protection provisions for applications and in the applications procedure
The controller collects and processes personal data from applicants for the purposes of completing the application procedure. Processing can also take place by electronic means. In particular, this shall be the case if the applicant submits suitable application documents by electronic means, for instance by email or using an Internet form integrated on a webpage, which is transmitted to the controller for processing. Where the controller enters into a contract of employment with an applicant, the transferred data will be stored for the purposes of managing the employment relationship, with due consideration of the statutory requirements. Where the controller does not enter into a contract of employment with the applicant, the application documents will be erased automatically two months after notification of rejection, except where other legitimate interests of the controller contradict erasure. In this regard, other legitimate interest shall be taken to mean the requirement to furnish evidence in a procedure according to the General Act on Equal Treatment (AGG).
10. Data protection provisions for the use of Facebook
The controller has integrated components of the enterprise Facebook on this website. Facebook is a social network.A social network is a place for social meetings on the Internet, an online community, which usually allows users to communicate with each other and interact in a virtual space. A social network may serve as a platform for the exchange of opinions and experiences, or enable the Internet community to provide personal or business-related information. Facebook allows social network users to include the creation of private profiles, upload photos and to network through friend requests.The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, United States. If a person lives outside of the United States or Canada, the controller is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.With each visit to one of the individual pages of this website that are is operated by the controller and into which a Facebook component (Facebook plug-in) was integrated, the web browser on the information technology system of the data subject is automatically prompted to download a display of the corresponding Facebook component from Facebook through the Facebook component. An overview of all the Facebook plug-ins may be accessed under https://developers.facebook.com/docs/plugins/. During the course of this technical procedure, Facebook is made aware of what specific sub-page of our website was visited by the data subject.If the data subject is logged in at the same time on Facebook, Facebook detects with every visit to our website by the data subject – and for the entire duration of their stay on our Website – which specific sub-page of our Internet page was visited by the data subject. This information is collected through the Facebook component and associated with the respective Facebook account of the data subject. If the data subject clicks on one of the Facebook buttons integrated in our website, e.g. the "Like" button, or if the data subject submits a comment, then Facebook associates this information with the personal Facebook user account of the data subject and stores the personal data.Facebook always receives, through the Facebook component, information about a visit to our website by the data subject, whenever the data subject is logged in at the same time on Facebook during the time of the visit to our website. This occurs regardless of whether or not the data subject clicks on the Facebook component. If such a transmission of information to Facebook is not desirable for the data subject, then he or she may prevent this by logging off from their Facebook account before visiting our website.The data protection guideline published by Facebook, which is available at https://facebook.com/about/privacy/, provides information about the collection, processing and use of personal data by Facebook. It also explains which setting options Facebook offers to protect the privacy of the data subject. Furthermore, a variety of applications are available that enable the prevention of data transfer to Facebook. These applications may be used by the data subject to prevent data transmission to Facebook.
11. Data protection provisions for the use of Google Analytics (with anonymisation function)
The controller has integrated the component of Google Analytics (with anonymisation function) on this website. Google Analytics is a web analytics service. Web analytics is the collection, gathering, and analysis of data about the behaviour of visitors to websites. A web analysis service collects, inter alia, data about the website from which a person has come (the so-called referrer), which sub-pages were visited, or how often and for what duration a sub-page was viewed. Web analytics are mainly used for the optimisation of a website and in order to carry out a cost-benefit analysis of Internet advertising.
The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States. The controller uses the add-on "_gat._anonymizeIp" for web analysis via Google Analytics. Where this add-on is used, Google truncates and anonymises the IP address for the data subject’s Internet connection when the access to our websites takes place from a Member State of the European Union or another signatory state to the Agreement on the European Economic Area.
The purpose of the Google Analytics component is to analyse the traffic on our website. Google uses the collected data and information, inter alia, to evaluate the use of our website and to provide online reports, which show the activities on our websites, and to provide other services concerning the use of our Internet site for us.
Google Analytics places a cookie on the information technology system of the data subject. The definition of cookies is explained above. With the setting of the cookie, Google is enabled to analyse the use of our website. With each call-up to one of the individual pages of this Internet site, which is operated by the controller and into which a Google Analytics component was integrated, the Internet browser on the information technology system of the data subject will automatically submit data through the Google Analytics component for the purpose of online advertising and the settlement of commissions to Google. During the course of this technical procedure, the enterprise Google gains knowledge of personal information, such as the IP address of the data subject, which serves Google, inter alia, to understand the origin of visitors and clicks, and subsequently create commission settlements.
The cookie is used to store personal information, such as the access time, the location from which the access was made, and the frequency of visits of our website by the data subject. With each visit to our Internet site, such personal data, including the IP address of the Internet access used by the data subject, will be transmitted to Google in the United States of America. These personal data are stored by Google in the United States of America. Google may pass these personal data collected through the technical procedure to third parties.
The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent Google Analytics from setting a cookie on the information technology system of the data subject. In addition, cookies already in use by Google Analytics may be deleted at any time via a web browser or other software programs.
Further information and the applicable data protection provisions of Google may be retrieved under https://www.google.com/intl/en/policies/privacy/ and under http://www.google.com/analytics/terms/us.html. Google Analytics is further explained under the following Link https://www.google.com/analytics/.
12. Data protection provisions for the use of Google-AdWords
The controller has integrated Google AdWords. Google AdWords is a service for Internet advertising that allows the advertiser to place ads in Google search engine results and the Google advertising network. Google AdWords allows an advertiser to pre-define specific keywords with the help of which an ad on Google's search results only then displayed, when the user utilizes the search engine to retrieve a keyword-relevant search result. In the Google Advertising Network, the ads are distributed on relevant web pages using an automatic algorithm, taking into account the previously defined keywords.
The operating company of Google AdWords is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
The purpose of Google AdWords is the promotion of our website by the inclusion of relevant advertising on the websites of third parties and in the search engine results of the search engine Google and an insertion of third-party advertising on our website.
If a data subject reaches our website via a Google ad, a conversion cookie is placed on the information technology system of the data subject by Google. The definition of cookies was already explained above. A conversion cookie loses its validity after 30 days and is not used to identify the data subject. If the cookie has not expired, the conversion cookie is used to check whether certain sub-pages, e.g. the shopping cart from an online shop system, were accessed on our website. Through the conversion cookie, both Google and the controller can understand whether a person who reached an AdWords ad on our website generated sales, that is, executed or cancelled a sale of goods.
The data and information collected through the use of the conversion cookie is used by Google to create visit statistics for our website. These visit statistics are used in order to determine the total number of users who have been served through AdWords ads to ascertain the success or failure of each AdWords ad and to optimize our AdWords ads in the future. Neither our company nor other Google AdWords advertisers receive information from Google that could identify the data subject.
The conversion cookie stores personal information, e.g. the Internet pages visited by the data subject. Therefore, personal data, including the IP address of the Internet access used by the data subject, is transmitted to Google in the United States of America during each visit to our Internet pages. This personal data is stored by Google in the United States of America. Google may pass these personal data collected through the technical procedure to third parties.
The data subject may, at any time, prevent the setting of cookies by our website, as stated above, by means of a corresponding setting of the Internet browser used and thus permanently deny the setting of cookies. Such a setting of the Internet browser would also prevent Google from placing a conversion cookie on the information technology system of the data subject. In addition, a cookie set by Google AdWords may be deleted at any time via the Internet browser or other software programs.
Moreover, the data subject has a possibility of objecting to the interest based advertisement of Google. Therefore, the data subject must access from each of the browsers in use the link www.google.de/settings/ads and then adjust the browsers to the desired settings.
Further information and the applicable data protection provisions of Google can be accessed at https://www.google.com/intl/en/policies/privacy/.
13. Data protection provisions for the use of Instagram
The controller has integrated components of the service Instagram on this website. Instagram is a service that is classified as an audiovisual platform, which allows users to share photos and videos, as well as disseminate this data on other social networks.The operating company of the services offered by Instagram is Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, USA.With each visit to one of the individual pages on this website that are operated by the controller and on which an Instagram component (Instagram button) has been integrated, the Internet browser on the information technology system of the data subject is automatically prompted to download a display of the corresponding Instagram component. During the course of this technical procedure, Instagram becomes aware of what specific sub-page of our website was visited by the data subject.Where the data subject is simultaneously logged onto Instagram, Instagram will recognise for the duration of the visit on our website each individual sub-page that the data subject visits while accessing our website. This information is collected through the Instagram component and is associated with the respective Instagram account of the data subject. If the data subject clicks on one of the Instagram buttons integrated on our website, then Instagram associates this information with the personal Instagram user account of the data subject and stores the personal data.Instagram receives information via the Instagram component that the data subject has visited our website provided that the data subject is logged in at Instagram at the time of visiting our website. This occurs regardless of whether or not the person clicks on the Instagram button. If such a transmission of information to Instagram is not desirable for the data subject, then he or she can prevent this by logging off from their Instagram account before visiting our website.For more information about the applicable Instagram privacy policies, visit https://help.instagram.com/155833707900388 and https://www.instagram.com/about/legal/privacy/.
14. Data protection provisions for the use of YouTube
15. Payment method: data protection provisions for PayPal as payment method
The controller has integrated components of PayPal on this website. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which represent virtual private or business accounts. PayPal is also able to process virtual payments through credit cards when a user does not have a PayPal account. A PayPal account is managed via an e-mail address, which is why there are no classic account numbers. PayPal makes it possible to trigger online payments to third parties or to receive payments. PayPal also accepts trustee functions and offers buyer protection services.The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.If the data subject chooses "PayPal" as the payment option in the online shop during the ordering process, we automatically transmit the data of the data subject to PayPal. By selecting this payment option, the data subject agrees to the transfer of personal data required for payment processing.The personal data transmitted to PayPal is usually first name, last name, address, email address, IP address, telephone number, mobile phone number, or other data necessary for payment processing. The processing of the purchase contract also requires such personal data, which are in connection with the respective order.The transmission of the data is aimed at payment processing and fraud prevention. The controller will transfer personal data to PayPal, in particular, if a legitimate interest in the transmission is given. The personal data exchanged between PayPal and the controller for the processing of the data will be transmitted by PayPal to economic credit agencies. This transmission is intended for identity and creditworthiness checks.PayPal will, if necessary, pass on personal data to affiliates and service providers or subcontractors to the extent that this is necessary to fulfil contractual obligations or for data to be processed in the order.The data subject has the possibility to revoke consent for the handling of personal data at any time from PayPal. A revocation shall not have any effect on personal data which must be processed, used or transmitted in accordance with (contractual) payment processing.The applicable data protection provisions of PayPal is available at https://www.paypal.com/us/webapps/mpp/ua/privacy-full.
16. Newsletter data
If you are interested in receiving our newsletter we will need your e-mail address as well as information regarding your personal preferences. When registering for our newsletter you sign your agreement to our privacy settings and that we have reeived your information on a non-obligatory way.
17. Online evaluation of your stay
For our quality management we use the online evaluation tool “Customer Alliance”. We use the voluntarily given e-mail address to sent you an invitation to the online evaluation of your stay. We use the generated data for our quality management in order to improve our services. Customer Alliance can redirect you to a different booking evaluation tool. There we will not sent your data – you will have to retype your information so that your personal data is kept securely in our possession.
18. Legal grounds for processing
Our company uses Art. 6 paragraph 1 point (a) GDPR as the legal ground for processing in which we obtain consent for a certain purpose of processing. Where the processing of personal data is necessary for the performance of a contract in which the data subject is a contractual party – for instance the processing of personal data for the delivery of products or the provision of other services or considerations – processing shall be based on Art. 6 paragraph 1 point (b) GDPR. The same applies to processing that is necessary to take steps prior to entering into a contract, for instance in cases of enquiries about our products or services. Where our company is subject to a legal obligation that necessitates the processing of personal data – e.g. for compliance with fiscal obligations – processing shall be based on Art. 6 paragraph 1 point (c) GDPR. It may be necessary in rare cases to process personal data to protect the vital interests of the data subject or of another natural person. This would be the case, for instance, if a visitor to our business were injured and we would be required to transmit his or her name, age, health insurance data or other vital information to a doctor, hospital or other third parties. In this case, processing would take place according to Art. 6 paragraph 1 point (d) GDPR. Finally, some processing may take place based on Art. 6 paragraph 1 point (f) GDPR. This legal ground permits processing that is not covered by any of the aforementioned cases, but is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. In particular, we are permitted to engage in this form of processing in cases that are mentioned specifically by the European legislator, which put forward the opinion that it may be reasonable to assume a legitimate interest if the data subject is a customer of the controller (Recital 47 sentence 2 GDPR).
19. Legitimate interests of the controller or a third party in processing
Where processing of personal data is based on Article 6 paragraph 1 point (f) GDPR, our legitimate interest is the performance of our business operations in the interests of the well-being of our staff and shareholders.
20. Duration of storage of personal data
The statutory storage period is always the criterion for the storage of personal data. The data is routinely erased at the end of the period, except where it is necessary for the performance or preparation of a contract.
21. Statutory or contractual regulations for the provision of personal data; necessity for entering into a contract; obligation of the data subject to provide personal data; possible repercussions of refusing to provide personal data
We are hereby informing you that the provision of personal data is required by law in some cases, e.g. for compliance with fiscal regulations, or that it may be necessary based on contractual provisions (e.g. statement of the contractual partners). It may be necessary for a data subject to provide us with personal data that we will then process in order to enter into a contract. For instance, the data subject is required to provide us with personal data when our company enters into a contract with him or her. A failure to provide this personal data would make it impossible to enter into the contract with the data subject. Before providing personal data, the data subject must contact one of our employees. Based on the individual circumstances of the data subject, the employee will instruct him or her as to whether the provision of personal data is required by law or is necessary to enter into a contract, whether the data subject is obliged to provide the personal data, and which consequences a refusal to provide the personal data would have.
22. Existence of automated decision-making
We do not use automated decision-making or profiling in our capacity as controller.
This Privacy Statement was prepared using the privacy statement generator by datenschutz bund in cooperation with RC GmbH, which recycles used notebooks, and the file sharing lawyers at WBS-LAW.
Smart Guest Loyalty Card Program
If you participate in our Smart Guest loyalty card program, we collect, store and use your personal data (name, address, e-mail, date of birth) and your points balance for the purpose of points management and the implementation of the loyalty card program. We do not use your data for any other purpose. You can access your points balance and our reward offers on the Internet (Smart Guest platform). Individual access data is required to use the Smart Guest platform (user name, password). For the loyalty card program and the Smart Guest platform, we use the service provider Smart Guest (Smart Guest GmbH & Co. KG, 23570 Lübeck, Germany). This is data processing on our behalf, which is contractually secured in accordance with legal requirements. Participation in the loyalty card program is voluntary and can be terminated by you at any time. For further information, please refer to the Terms.
On our website we offer you the possibility to purchase various value vouchers.
Through the voucher order form, we collect various data that we need for processing. For the voucher order form, we use the online application of the company Jotform Ltd. (Jotform), 4 Embarcadero Center, Suite 780, San Francisco CA 94111. The data is transferred to Jotform in the USA for processing. Jotform processes your personal data only on behalf of and at the direction of the data controller.
Jotform has submitted to the EU-U.S. Privacy Shield. You can find more information at the following link: https://www.privacyshield.gov/welcome. To protect your data in the U.S., we have entered into an order processing agreement with Jotform based on the European Commission's standard contractual clauses to enable the transfer of your personal data to Jotform.
The legal basis for the processing is Art. 6 (1) sentence 1 lit. b EU-DSGVO, as the request is aimed at the conclusion of a contract or pre-contractual measures.
This Privacy Statement was prepared using the privacy statement generator by datenschutz bund in cooperation with RC GmbH, which recycles used notebooks, and the file sharing lawyers at WBS-LAW.