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Information on the current situation

Dear guests,

we are very pleased to welcome you back to our Grand Hotel Seeschlösschen!

We have clearly summarised the most important information on our hygiene-measures for you on this page.

Please note: As we have learned in the past months, circumstances can change very quickly. We make every effort to keep this page up to date at all times. However, please understand that all information on this page is without guarantee.

Status: 05.04.2022

Important Information

  • In Schleswig-Holstein, proof of vaccination, convalescence or testing is no longer required for overnight stays in hotels.

Basic hygiene rules

  • In Schleswig-Holstein, hotel guests are no longer required to wear masks. However, out of consideration for other guests and our staff, we kindly ask you to continue wearing a mask.
  • Please continue to maintain a minimum distance of 1.5 m from other guests.
  • Hygiene dispensers for hand disinfection are available in all public areas - please use them regularly.
  •  Please sneeze and cough into the crook of your arm.

Contact tracing

  • In Schleswig-Holstein, hotels and restaurants no longer collect contact tracking data.

In case of infection

  • In the event of a positive COVID-19 finding during the stay, the affected guest is obliged to immediately go into quarantine after consultation with the health authority. This shall take place at the guest's own expense either in a holiday flat provided for this purpose or at the guest's place of residence. Quarantine in the hotel is not possible.

Protective measures in the hotel

  • The concept builds on our already high standards of hygiene and reinforces them with special measures to protect against viral diseases. Public areas with an increased number of people are cleaned more intensively. At the same time, exposed surfaces are regularly disinfected.
  • Our housekeeping staff have been trained in the new safety and hygiene measures. These include increased cleaning intensity as well as intensified hygiene controls.
  • For hygiene reasons, the minibars in the rooms are currently not filled. If you wish to have them filled, please let us know before your arrival. We also currently only offer our turndown service at your explicit request.
  • All keys and room cards are disinfected before re-use.
  • Please use lifts separately or only with people from your room community.
  • The children's playroom will remain closed until further notice.

SPA area

  • Currently, the indoor pool, the saunas, the fitness room as well as the relaxation rooms on the ground floor are open. Please note, however, that these areas may be closed again at any time as the level of infection increases and we therefore reserve the right to make changes at short notice!
  • Access is via the 1st floor through the swimming pool changing rooms.
  • For massage or cosmetic treatments, proof of vaccination/recovery or a negative test result on the day is required.
  • The changing rooms and showers are at your disposal.

Restaurants

  • In order to ensure the safety of our guests, especially children, our restaurant will remain open for house guests only. We ask for your understanding that for this reason, unfortunately, no out-of-house guests can be received at the moment.
  • Due to the current situation, short-term tightening on the part of the district government cannot be ruled out.

Breakfast

  • For breakfast, we have limited the number of seats in our restaurants.
  • There are fixed breakfast times for which you can register on arrival.
  • For an additional charge, we will be happy to serve your breakfast directly to your room.

Other

  • A vaccination, convalescent or test certificate is no longer required to visit restaurants in Schleswig-Holstein.